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Service and Support

Supplying the Midlands with quality digital print solutions and unbeatable service

If you’re seeking excellence in service, with our expert technicians and a call out response time targeted at less than 4 hours, your digital print requirements could not be in better hands.

And you can feel secure in the knowledge that over 90% of calls are repaired first time due to the extensive in-van stock supply our engineers carry.

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Association of School and College Leaders (ASCL)

Competitive quotes and reliable copiers but what makes Talbographic stand out from other companies – customer service and maintenance.

We run a busy Reprographic Department consisting of 5 copiers with 30 users. With tight schedules I expect reliable and prompt backup if we have breakdowns. The office staff are friendly and always helpful. If the problem cannot be solved over the phone an engineer is sent. The response time is exceptional. The friendly and helpful manner of the engineers is outstanding. The engineers are highly trained and carry parts with them which saves time on breakdowns. Talbographic offer a professional, efficient and friendly service.

Maria Griffiths

Communications Assistant – ASCL

Leicester City Football Club

Talbographic have supplied our printers and photocopiers for over seven years. In that time I have found them helpful, prompt and efficient in any service requirement.

Martine Morgan

COBA Plastics

The decision was made to use Talbographic on the basis of their competitive pricing and their location. Being based in Leicester we have the benefit of local support within 15 minutes of our Headquarters should we ever require assistance

Cliff, Tony and the team provide friendly first class support either over the phone or onsite, any questions or issues are dealt with effectively and efficiently. Providing IT Support for the site it is reassuring for me to know that I have the support structure in place at Talbographic should I ever need it

Cliff hasn't spoken to me since the demise of his treasured Leicester City lead them to crash out of the Coca Cola Championship, but I hope we can build an effective working relationship in the future

Sam Elliott

IT Network Support COBA International, Leicester

Regent College

We at Regent College have an extremely busy reprographic department and require good quality machines and a rapid service response when required. Talbographics are our main supplier of equipment and fulfil both quality and service requirements to a high standard

Brian Lee

Spearing Waite

Talbographic have been suppliers to Spearing Waite for longer than I can remember. They have always been on the ball with us, not only ensuring that we have the best equipment for our needs, but making sure that the machines are fully serviced and should a breakdown occur, that we are inconvenienced for the shortest amount of time.

I would have no hesitation in recommending Talbographic

Warwick Spearing – Senior Partner

Ensuring longevity of our Ricoh Aficio colour printers, digital copiers, and laser scanners’ life cycles are a priority to us.

By insisting on only using manufacturer recommended parts and observing that appropriate service cycles are upheld, Talbographic supports your business in getting a full life out of your document management machines.

Colour printers and digital photocopiers mended for a new lease of life

It is this commitment to a ‘make do and mend’ philosophy that feeds Talbographic’s refurbishment facility in the on-site workshop.

Our refurbished machines allow smaller businesses and environmentally minded companies to afford quality discounted recycled colour printers and digital copiers.

Refurbished machines save copier costs and excess printers from landfill

Feel free to call by our Leicester-based workshop, or request further details about listed models featured in our refurbished products section.

Our friendly service vans

Talbographic guarantees:

  • Experienced Printer and Copier Technicians > Workshop
  • Award-winning Ricoh Aficio Product Ranges > Products
  • Four hour targeted response time
  • In-house Spare Parts Stock
  • We only use Ricoh Aficio recommended parts
  • Ricoh Service cycles maintained for optimum performance
  • 90% of calls fixed first time due to extensive in-van stock supply